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6 Best AI Chatbots to Improve Your Customer Service

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Your corporate image depends on the customer service you provide. A once unsatisfied client is unlikely to use your product again. That’s why you should take every opportunity to deliver a great customer experience. One of the best ways to do this is to automate your customer service with AI chatbots. In this post, we’ll talk about the best virtual assistants to  improve your customer service . We’ll also describe the long-term benefits they may bring to your business. What can AI chatbots do for your customer service? More and more businesses are choosing AI chatbots as part of their customer service team. Chatbots can answer customers’ inquiries cheaply, quickly, and consistently. Here are the top advantages of using AI chatbots for customer service. #1 Rapid answers Chatbots don’t need to sleep. They can immediately tackle issues no matter if it’s 4 am or 9 pm. This is crucial for companies targeting millennials (who can be impatient). This allows you to improve ...
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THE WHATS & WHY OF CHATBOTS

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Generally speaking a bot is any software that performs an automated task, however, we are interested in the class of bots that live in chat platforms called chatbots. In this context, there are many possible definitions and some confusion about what a bot is. This is partly because there are so many varied use cases for bots and these influence what people perceive a chatbot to be. The most intuitive definition is that a bot is a software that can have a conversation with a human. For example, a user could ask the bot a question or give it an instruction and the bot could respond or perform an action as appropriate. MISCONCEPTIONS This definition however often leads to two potential misconceptions. The biggest misconception that arises is that a chatbot is a bot that converses with a human in the way that another human would converse with a human. Software or even a robot that communicates with a human in natural language is not difficult to imagine. Science fiction is full of ex...
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How to Secure Session Management in Node

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In a web application, data is transferred from a browser to a server over HTTP. In modern applications, we use the HTTPS protocol, which is HTTP over TLS/SSL (secure connection), to transfer data securely. Looking at common use cases, we often encounter situations where we need to retain user state and information. However, HTTP is a stateless protocol. Sessions are used to store user information between HTTP requests. We can use sessions to store users' settings like when not authenticated. Post authentication sessions are used to identify authenticated users. Sessions fulfill an important role between user authentication and authorization. Exploring Sessions Traditionally, sessions are identifiers sent from the server and stored on the client-side. On the next request, the client sends the session token to the server. Using the identifier, the server can associate a request with a user. Session identifiers can be stored in cookies, localStorage, and sessionStorage. Session identi...
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Angular 9 - User Registration and Login Example & Tutorial

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In this tutorial we'll go through an example of how to build a simple user registration, login and user management (CRUD) application with Angular 9. The project is available on GitHub at  https://github.com/cornflourblue/angular-9-registration-login-example . The Angular CLI was used to generate the base project structure with the  ng new <project name>  command, the CLI is also used to build and serve the application. For more info about the Angular CLI see  https://angular.io/cli . Styling of the example app is all done with Bootstrap 4.4 CSS, for more info about Bootstrap see  https://getbootstrap.com/docs/4.4/getting-started/introduction/ . Here it is in action:   (See on StackBlitz at  https://stackblitz.com/edit/angular-9-registration-login-example ) Running the Angular 9 Login Tutorial Example Locally Install NodeJS and NPM from  https://nodejs.org . Download or clone the Angular project source code from  https:...
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How to download a file using command prompt (cmd) Windows?

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If you’re like most Internet users, you download various types of files now and then. You either download these files with your web browser or some download manager software. Have you ever considered downloading files using the command prompt i.e. CMD? If not, we recommend you to try it. It’s quite interesting apart from being very useful as well. In this article, we’ll show you how to download a file using command prompt aka CMD. How to download a file using command prompt?   There are several useful commands for the Command Prompt and one of them is  bitsadmin . Though bitsadmin has several uses, here we shall limit this article to its role in downloading files only. If you want to read the details about bitsadmin syntax, continue reading this section. Otherwise, you can scroll down to the next section –  Downloading a file .   The syntax of bitsadmin is : BITSADMIN [/RAWRETURN] [/WRAP | /NOWRAP] command   As you know, the parts of the syntax inside ...
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